Shipping & Terms

Pricing and Guarantee

All prices are stated in U.S. dollars.  We have made our pricing slightly lower for our customers, so that they can test for the health of the animals. We encourage testing, and will pay for it by the discounted price!!  Also, if you need to test for genetics for any reason, the discount can help too.

We guarantee the health our animals for 6 MONTHS.

Shipping and Terms

FREE SHIPPING ON ANIMALS $200 and up across Canada, and $500 and up throughout the US.  (Some exemptions may apply)

Orders will not be shipped until paid in full.

Domestic Orders

Domestic shipments will be sent via Air Canada Cargo or through Reptile Express unless specified otherwise.

International Orders

Mutation Creation offers worldwide shipping.  We ship orders to the United States several times a year and package gets delivered right to your door.  We also offer delivery 4 times a year to the HAMM reptile show in Germany through Dutch Dragon Imports (DDI).
It is the responsibility of the customer to know and follow any and all importation laws and understand all of the importation requirements for their country.

Live Arrivals

We will only ship animals during appropriate temperatures and weather conditions.
All of our animals are 100% guaranteed to arrive to you alive and healthy. If for any reason you are not completely satisfied with your purchase please contact us within 24 for hours of delivery. Our live arrival guarantee will be voided if:
• The customer provided the wrong shipping information.
• The customer was not present to accept the package.

Payment Plans

Payment plans can be arranged for most orders over $1,000.00. We recognize the importance of accommodating the needs of our customers, but please make sure you are committed to the purchase of an animal(s) before entering into a payment plan as your deposit is non-refundable.
Payment plans will be negotiated at the time of purchase, and may typically range from 30 to 90 days depending on the size of the order.

Deposit

A 25% non-refundable deposit is required to hold animals for any length of time. When holding an animal, it will be treated and fed as if it were any other animal in our care to ensure the quality of the animal(s) once it is shipped to you.

Payment Arrangements

Can make payment via Electronic Money Transfer (EMT), bank wire in both US and Canadian funds, cash and also through Paypal account.